Answers to all your frequently asked questions.

What are the different compression levels?

We offer 3 levels of graduated compression for you to choose:

Gentle Compression Level

10-15mmHg is the perfect compression level for compression-wear beginners and can be worn comfortably for long periods of time.

This compression level can:

  • Reduce leg fatigue and aches
  • Prevent swelling in legs, ankles and feet
  • Protect your feet and lower legs

 Moderate Compression Level

15-20mmHg is an ideal compression for the balance of compression effectiveness. This compression range is recommended for:

  • People who are sitting or standing for long periods of time
  • People who are travelling for long periods by air
  • People who have non-swollen varicose veins (spider veins)
  • Pregnant women

This compression level can:

  • Prevent swelling in legs, ankles and feet
  • Alleviate early onset of lower-limb conditions
  • Encourage circulatory wellness
  • Help prevent blood clots and deep vein thrombosis (DVT)

Firm Compression Level

20-30mmHg is a firm pressure and is the perfect compression level for:

  • People with swollen varicose veins
  • People recovering from varicose vein surgery

 This compression level can:

  • Help control moderate to severe edema and varicosities as well as superficial thrombophlebitis
  • Help prevent recurrence of venous ulcerations
  • Help prevent blood clots and deep vein thrombosis (DVT)
What size is best for me?

For compression socks/stockings to provide the benefits of graduated compression it is important that they are the correct fit, for this reason we recommend that you take two measurements of your legs:

  1. The circumference of your ankle just above the ankle bone in cm
  2. The circumference of the widest part of your calf in cm

If you don't have a tape measure handy then click here to open and print your own tape measure.

Once you have these two measurements, simply refer to the size chart on the relevant product page to determine the correct size. 

There is no need to be confused about whether your shoe size is a UK, USA or Australian shoe size, centimeters are the same everywhere.

What's the best way to put on my compression socks?

The TXG Technique for putting on Compression Socks & Stockings

1. When to Put On

The optimal time for putting on your compression socks / stockings is immediately or shortly after getting up in the morning. At this time, the blood vessels in your legs have not been greatly affected by gravity and will be at their smallest size. If you missed this optimal time, if possible it is recommended you elevate your legs for five to ten minutes.

2. Hints

  • Be sure your toes and legs are dry before putting on (any) socks.
  • Some people find using talcum powder can make the process of putting on compression wear a little easier.
  • Some people also find using latex or rubber gloves helpful to prevent the fabric of the socks slipping through your fingers, or to prevent damage from (or to) long fingernails.
  • If necessary, remove rings or jewellery that may damage the fabric of the compression wear.
  • Avoid leaving wrinkles or folds on the surface of the socks / stockings when they are on.
  • Avoid wearing your compression socks / stockings with footwear that have protrusions or features which may damage the fabric.
  • If fibers do get pulled loose from the main knit of fabric, refrain from pulling on them or cutting them off.
  • A very small proportion of people may develop an allergic reaction from exposure to the materials used in construction. Please consult with your doctor if you suspect any reaction (e.g. rash, itchiness)

3. Compression Sock Aids

There are several aids that are available to help in putting on compression stockings, if you would like any information about the aids that we recommend please contact Heather our chief sock checker. 

4. The TXG Technique for putting on Compression Socks & Stockings



1 ~ 2

Start with your compression socks the ‘right way round’ Reach with your hand inside and grab a hold of the heel fabric

3 ~ 4

Pull the rest of the sock over the ‘foot’ Check the sock is not twisted and is reasonably free of wrinkles

5 ~ 7

Hold the sides of the heel and pull the sock over the foot so that the heel of the sock aligns with your heel

8 ~ 11

Roll the remaining sock over the foot and up the calf. Try to avoid overstretching the ‘leg’ of the sock. The top of the sock should finish 1~2 finger widths below the knee


Smooth out any remaining wrinkles around the toe and rest of the sock. After wearing your compression wear for just a few days, this will all become second nature!

How to I wash and care for my compression socks?

TXG Compression Socks Washing Instructions

We are often asked how to wash compression socks?

At TXG our socks are made using high-quality fibres this means that washing your compression socks is quick and easy and they even dry quickly.

Here are a few tips for washing your compression socks:

  1. Use a delicate wash bag before placing your compression socks into the washing machine.
  2. Wash in warm water, by hand or in a gentle machine cycle, using a delicate detergent
  3. For best performance and durability, do not expose your compression socks under direct sunlight for a long period of time.
  4. Machine dry on low heat or hang to dry.
  • Do not use bleach or fabric softener
  • Do not wring your compression wear
  • Never iron or dry clean
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